How do I transfer money online?

Sign in to your chase.com account and choose “Transfer money” under “Pay & transfer” on the navigation menu. Choose “Schedule transfer” and then choose the account that you want to make the transfer “From.” Then choose the account you're transferring the money “To.” You can do a one-time transfer or set up customized repeating transfers. Choose a transfer date and choose “Next.” Review the transfer details and choose “Transfer Money” if the information is correct. Then you’ll see a confirmation page with a transaction number for your reference. Please review to verify the information is correct before choosing “Submit Transfer.”

How do I access my account information and activity?

Sign in to your chase.com account and choose the account that you would like to see. The Account Activity page displays your payment and deposit information with your present and available balances at the top of the page. For check details, choose the check icon next to the transaction. You can see both the front and back of your checks. To print a copy of the check, choose the “Print Check Details” icon in the top right corner of the page. To verify that you’ve received a deposit, go to the Account Activity page and choose the check icon next to the transaction to see the deposit details. To print a copy, choose the “Print Deposit Details” icon in the top right corner of the page.

How do I make a payment?

Sign in to Chase Online℠ and choose “Pay & transfer” then “Pay Bills” in the navigation menu. Choose your payee, enter the amount, “Pay from” account and the “Send on” date, then choose “Next.” Review your payment information and if everything is correct, choose “Schedule payment.” Then you'll see your payment confirmation. If you're paying a private individual rather than a business, consider using Zelle®.

What security features are in place to protect my account information online?

Chase Online℠ Banking uses encryption methods to protect your personal information, like user IDs, passwords and account information over the internet. The security of your personal information is always a priority at Chase. For more information on how we protect you, please go to the Chase Security Center.