The best CRM for a small business comparedRow 0 - Cell 0 Best for Pricing Key features Salesforce Best overall Starts at $25 per user/month - Intuitive, customizable interface. - Built-in tools: on-screen calls, client knowledge base, data export, email templates, Slack integration. Freshsales Value for money, efficient leads Free plan available. Paid plans: Growth from $9/user/month, Pro from $39/user/month, Enterprise from $59/user/month - Customizable interface. - Mobile app with voice note features. - Advanced AI forecasting and insights (Freddy AI). Zoho CRM Ease-of-use, fast setup Free plan for up to 3 users. Paid plans: Standard from $14/user/month, Professional from $23/user/month, Enterprise from $40/user/month, Ultimate from $52/user/month - Workflow automation, customization, email marketing. - Seamless integration with other Zoho tools (e.g., Zoho Invoice, Zoho Campaigns). - Lead generation tools HubSpot If you are looking for a free plan Competitive free-forever plan available. Paid plans (Sales and Marketing Hubs) start at $45/month for two users. - Competitive free-forever plan. - Simple to use and understand. - Over 300 third-party app integrations Monday Sales CRM Those with a dedicated sales and marketing leader Free plan for up to 2 users. Paid plans: Basic from $12/seat/month (minimum 3 seats), Standard from $17/seat/month, Pro from $24/seat/month - Unlimited contact management. - Email support w/ templates. - Automation up to 250 activities/month Streak Existing Gmail and Google Workspace users Free plan available. Paid plans: Solo from $15/user/month, Pro from $49/user/month, Enterprise from $129/user/month - Built directly into Gmail - Capture leads directly from contacts. - Track and share client interactions. - Easily import/export data. Pipedrive User experience, sales focus No free plan, offers a 14-day free trial. Paid plans (billed annually): Essential from $14/user/month, Advanced from $29/user/month, Professional from $49/user/month, Power from $64/user/month, Enterprise from $99/user/month. - Drag-and-drop deal pipelines. - Customizable reporting dashboard. - Supports workflow automations (AI-powered). - Collaboration features Insightly Project management, extensive integrations Free plan for up to 2 users (with limitations). Paid plans (billed annually): Plus from $29/user/month, Professional from $49/user/month, Enterprise from $99/user/month. - Integrated project management tools. - User-friendly interface. 250+ app integrations - Custom workflows for sales deals. Workbooks Tracking, sales, finance Free version limited to two users. Paid plans (per user/month, billed annually): CRM from $30, CRM Pro from $46, Business from $64, Business Pro from $78 - Detailed reporting. - Contact management, mapping relationships, segmentation. - Tools to track and manage finances |