Patrol City Hall complex  and other city facilities which includes City Hall, Library, City Court, and Police building, both on foot and in a patrol vehicle

Monitor video surveillance of all city complexes

Observation at assigned locations and notifies the Police Department of any emergencies or suspicious activities

Performs customer service assistance such as directing citizens to other city facilities

Evaluate and resolve customer service-related complaints

Communicate via portable radio to maintain contact with Police resources

Observe and report deficiencies to City buildings, such as safety hazards and security concerns

Receive and investigate security-related complaints

Respond to emergency situations

Performs security for City Council meetings

A high school diploma or equivalency is required

A minimum of one (1) year of experience in the same or similar position, such as security officer, police officer, or detention officer

Knowledge of industrial security policy and procedures and electronic security alarms and systems

Skill in communications through portable radio and reacting to emergency situations

May be required to work evenings, weekends, and holidays

Must complete DPS Terminal Operator Certificate (TOC) within six (6) months of hire

Will be required to wear a ballistic vest and utility belt as part of the required uniform. 

Ability to handle interactions with hostile or irate individuals, identify unsafe or hazardous conditions and behaviors, and maintain a professional working relationship with City employees and visitors

Requires driving, standing, and walking to City buildings, parking areas, and grounds in designated areas to observe unusual behavior and to prevent vandalism

Valid Arizona driver's license or the ability to obtain one at the time of hire. 

This position will require a complete background investigation, which may also include a polygraph and psychological exam. 

Ability to read, understand, interpret, explain, and strictly apply applicable laws, ordinances, policies, and regulations

Work requires the ability to perform general math calculations such as addition, subtraction, multiplication, and division

Work requires the ability to prepare and write clear and concise records, reports, correspondence, and other written materials as required

Implement emergency procedures when appropriate or as directed. Serve independently with little or no supervision and be qualified to carry and use chemical agents, restraints, batons, and other non-lethal defensive weapons.  Skill in neutralizing and de-escalating threats.  Skill in exercising sound judgment within general policy guidelines

Does not involve directing the work of others

Within this job, the employee normally performs the duty assignment within broad parameters defined by general organizational requirements and accepted practices. Total end results determine the effectiveness of job performance

Provide information to customers and the general public  

Forward employee and citizen complaints regarding security services to local supervisory personnel for investigation and resolution.  May be required to serve as a lead officer at a post, serve independently with little or no direct supervision, and be qualified to carry and use chemical agents, restraints, batons, and other non-lethal defensive weapons. The employee must maintain regular attendance. Ability to work in a constant state of alertness and safe manner

Please visit the City of Avondale website https://www.governmentjobs.com/careers/avondale and complete the online employment application if you are interested in this career opportunity.